Sunday, April 11th

1:00 - 5:00pm

Optional Round of Golf at the Shingle Creek Golf Club

6:00 - 8:00pm

Welcome Cocktail Reception and Registration, Poolside

Monday, April 12th

7:30 - 9:00am

Buffet Breakfast, Sebastian Ballroom

8:00 - 8:50am

Keynote Address, Panel Discussion, Sebastian Ballroom “Successful Business Transformation – What’s your Role?” 

Business Transformation has emerged as a key focus for executive management to better align people, process and technology initiatives with business strategy and vision. This Keynote Panel draws on the perspectives from a diverse group of senior executives at leading organizations to talk about best practice, learning’s, pitfalls and enablers in their journey to business and supply chain transformation. (For a more in depth abstract, see page 10) 

Dov Shenkman, VP Inventory Management and Replenishment, OfficeMax; Elizabeth Brady, VP Global Supply Chain, CRM, Boston Scientific; George Morrison, Global Director, Supply Chain, Honeywell

9:00 - 10:00am

“Cost Reduction Strategies for Increased eCommerce Sales”  

Find out how forward-thinking retailer, Williams-Sonoma planned for spikes in their order fulfillment process and filled 125,000 additional orders on Cyber Monday – without a hitch.  The company, which normally processes 45,000 orders per day during peak season has two distribution facilities in Memphis, totaling over one million square feet and servicing 25,000 SKUs. Discover how Warehouse Performance Management software helped Williams-Sonoma to optimize order fulfillment, increase throughput, significantly reduce labor costs and extended the capacity and life of their distribution facilities by approximately 5 to 7 years.  

Jim Dillard, General Manager of Engineering and Projects, Williams-Sonoma co presented with Jean Belanger, Founder/CEO, Reddwerks Corporation

10:00-11:00am

“The Benefits of Vertical Integration in a Retail Supply Chain “ 

This presentation will focus on the customer service and cost benefits of a vertically integrated supply chain.

Joe Shearn, Vice President of Distribution, Tiffany & Co.

11:00-1:00 pm

Targeted Research Meetings in Main Exhibit Hall in Sebastian Ballroom 

This element of the event provides the most targeted and time efficient medium to research the latest technology and innovation from the industry's premier suppliers. We will customize an appointment schedule based on your unique profile of interests to connect you with industry leading suppliers best placed to deliver real competitive advantage to your organization. 

Appointments are in 25 minute windows and in each case you will be met by a senior level executive for a relaxed, open discussion on how their solutions may be put to work for your unique needs and requirements.

1:00 - 2:00pm

Gourmet Lunch, Sebastian Ballroom Birds of a feather Round Table Discussions – Set over lunch, these informal sessions are designed to connect you directly with peers in the same industry and department as you for brainstorming, benchmarking and expanding your network of influential contacts in the industry.

2:00 - 3:00pm

“Launching LEAN Principles: Creating a Resourceful Culture of Continuous Improvement”  

Most operations have historically relied on automation and WMS enhancements requiring capital investment and IT resources to generate savings.  This presentation will illustrate how a highly automated, state of the art fulfillment center was able to eliminate waste and achieve significant cost savings through the implementation of LEAN principles.  The case studies will cover how a methodical approach to process changes with associate input is creating a culture of continuous innovation.  Executives and managers alike who operate manual or automated facilities will benefit as Redcats USA shares its approach to LEAN. 

Chip E. Edgington, Executive Vice President, Operations and Brad Waggoner, Director, Engineering Services, Redcats USA 

3:00 - 4:00pm

“Leading Transformation”  

The session focuses on best practices for how to implement large scale supply chain transformations.  We use OfficeMax as a case study along with some other examples.  The presenter explores how leaders can engage people across the organization and how broad change can be coordinated and sustained. 

Dov Shenkman, SVP Inventory Management and Replenishment, OfficeMax, Inc.

4:00 - 5:00pm

“A high volume retail and direct marketer leverages transportation business intelligence to improve profitability”   

A high volume retail and direct marketer set out an initiative 2 ½ years ago to better link freight and finance and to have a data base to better measure their operational performance for their customers. A key component of the program was integrating transportation and data into the process to provide “cradle to grave” data and statistics on operational performance. Learn first hand how this retailer and direct marketer utilizes transportation business intelligence to improve profitability; lower transportation costs; measure customer performance; and keep track of key performance indicators to measure transportation performance in context to the overall business performance.   

Carlton Farr, Manager Logistics, DisneyStore.com co-presented with Jonathan Shaver, Founder and CEO, IntraVex Logistics Information Services 

5:00 - 6:00pm

“How Pick-n-Go increased the picking productivity and lowered the operational cost”  

Coop, a Swedish retailer, has increased the picking productivity substantially by implementing Pick-n-Go at their 1.4M sq ft Stockholm distribution center. The Pick-n-Go concept was selected to drive several picking improvements: Reduce picker time spent on unproductive tasks improve picker productivity a significant reduction of operating costs  

Sune Montonen, Senior Analyst Logistics Development, Coop co-presented with Kollmorgan

6:00 - 7:30pm

Networking Drinks Reception

7:30pm

Gala Dinner, Butler Ballroom

Tuesday, April 13th

7:30 - 9:00am

Buffet Breakfast, Sebastian Ballroom

8:00 - 8:50am

Keynote Address, Panel Discussion, Sebastian Ballroom “Integrated Business Planning through the extended Value Chain”  

Learn three sure fire ways to improve revenue and cut costs in today's economic environment: identify opportunities for revenue growth, improve cash flow by optimizing revenue and assets, and turn cost centers into profit centers. Value Chain Planning provides the perfect tools for understanding and controlling operations because they are driven by economics and can drive substantial improvements on both sections of the income statement. Learn how to link Operations, Sales and Finance to break down the silos and enhance the collaboration, not just the coordination… 

Panelists include: Wes Olson, Managing Director, S&OP, Cisco; David Collier, VP Inventory Management, Car Quest; Sean O'Sullivan, Director Supply Chain Planning, Welch Food, Inc.; Senthil Rajamanickan, CIO, Clorox

9:00 - 11:00am

Targeted Research Meetings in Main Exhibit Hall in Sebastian Ballroom  

This element of the event provides the most targeted and time efficient medium to research the latest technology and innovation from the industry's premier suppliers. We will customize an appointment schedule based on your unique profile of interests to connect you with industry leading suppliers best placed to deliver real competitive advantage to your organization.

Appointments are in 25 minute windows and in each case you will be met by a senior level executive for a relaxed, open discussion on how their solutions may be put to work for your unique needs and requirements.

11:00- 12:00pm

“Demand-Driven Retailing:  Strategies for Supply Chain Optimization” 

In this presentation, we will discuss the trends for end-to-end demand shaping, network design and optimization, supply chain visibility and execution for today’s retail environment.

Mike Griswold, Vice President, Research, AMR Research 

12:00- 1:00pm

Open Sourcing in Main Exhibit Hall in Sebastian Ballroom  

Main Exhibit Hall will be open for free sourcing.

1:00 - 2:00pm

Gourmet Lunch, Sebastian Ballroom Birds of a feather Round Table Discussions – Set over lunch, these informal sessions are designed to connect you directly with peers in the same industry and department as you for brainstorming, benchmarking and expanding your network of influential contacts in the industry.